What should I do to prepare for your visit?

There is nothing you need to do. In fact, it is best we see your home in its natural state that way we can better assess your situation and what your needs may be. Before we begin, we will discuss your goals and identify the problem areas. We then develop systems that are right for you and that can be maintained long after we are gone.

Will I be made to throw things away?

You will not be made to part with anything that you don’t want to. We are there to assist and help you make decisions, however the final word lies with you.

Who does all the work?

Our aim is to transfer knowledge to you and not just organize your space alone. This is best done with your involvement. There are however, certain situations where we can work alone so long as you are readily available if we need a decision made. Therefore you can decide how involved in the hands-on work you wish to be.

What are “Organizer Hours”?

Organizer Hours refer to the total number of hands-on hours worked by our organizing team. For example, 10 Organizer Hours could mean one organizer working for 10 hours, or two organizers working for 5 hours each. This flexible model allows us to tailor your project to your space, timeline, and desired pace—while staying within your selected package.

Will I need to purchase items to get organized?

Initially and until the decluttering is complete we would not suggest to buy any organizing/storage items. After a space is decluttered you can see exactly what you need.

If I decide to get rid of things will you take them away or what can I do with them?

There are many ways to deal with items you no longer want including giving to family or friends, arranging a pick up or donating to charity. Another option is to list your items for sale on Facebook, eBay or similar sites. We are able to assist you with all these alternatives.

What if I need to cancel or reschedule a booking?

We appreciate that your time is precious and so is ours therefore, we ask that you give us no less than 48 hours notice should you require to cancel a booking.